If all else fails, switch to DHCP to have the router assign the NAS an IP. Double check manual IP assignment to ensure all numbers match (and the IP address you reserved for the NAS is actually available and offered by the router). Should you be unable to access the Plex server on the network as well as outside the home or office, you may have a misconfiguration of your NAS, which may include discrepancies between the router or access point and the unit. Why is transcode throttled Plex If you see that a transcode is reported as throttled. How to enable remote access in Plex Cannot access server on LAN Explore Plex transcoding Hevc, examining 4K, GPU, buffering, HDR, and optimization techniques. This is the required port you need to have open but others can be added for additional Plex services like DLNA. How to forward ports on a router differs between manufacturers but the details you need to know are as follows: ![]() Or you can go down the manual route by opening up a port yourself. For example, if you want to stream HBO Now, all you have to do is connect to a USA VPN server, and you’ll able to unlock the content you want from anywhere. Universal Plug and Play (uPnP) can be enabled to allow Plex to "talk" with the router and have ports and routes opened up for access from the outside world. This means that you need to be located in a certain region to stream these channels, and a Plex VPN can be useful here. This may not be your issue but hopefully you find the solution soon.If you're able to access the Plex server using a client on the same network but are unable to connect outside, the most likely cause of the problem is the router. The goal of managing a Plex server is to transcode as little as. That way you can see if any changes you make fix the possible CPU usage problem. Transcoding, however, can use up to 100 of the CPU, depending on what is being transcoded. This will allow you to monitor your NAS CPU usage wherever you are. I would install the Qmanager on your phone and\or tablet while troubleshooting. I had played with settings on the PLex server but it wasn't until I made the changes on the clients that the problem went away. ![]() Once I did that, high CPU issues went away. I had to go under advanced settings and check off "Use Android media player". I had the same issue if trying to use Plex on my Android phone. Now it uses the low CPU usage that I was expecting. I had to set Direct Play to "Force" on both Roku devices to solve the issue. Guessing even though high CPU usage for DVDs it the QNAP NAS was still able to handle it at those levels. Playing DVD videos was 70% and buffering was not really an issue or was not really noticeable. Playing blu ray videos via a client was causing the QNAP CPU usage to be 99% so buffering was obviously very noticeable. However, the GUI on the QNAP is better than the Netgear and I was able to notice something after leaving the QNAP dashboard open while using Plex via clients. I really didn't notice buffering problems until I started playing blu ray movies\tv shows. This test will tell you your current download and upload speeds. You might try to force secure connections to you server(in your plex settings) to see if that will force traffic over https and do essentially the same thing. Now that I am on att fiber the only options i see in the video quality dropdown is SD speeds. For a brief time I had google fiber and I was able to set the playback streaming quality. At the time I was using an older Netgear NAS that Plex was no longer releasing updates for it. The first step to identifying if your internet is being throttled is to run an online speed test using one of the many free speed measuring tools available online. I am trying to access a friends library through remote streaming. This was both local & outside my network. I started noticing issues like you early last year. Please go to the relevant subreddits and support forums, for example: Build help and build shares posts go in their respective megathreads No referral / affiliate links, personal voting / campaigning / funding, or selling posts Welcome to /r/Plex, a subreddit dedicated to Plex, the media server/client solution for enjoying your media! Plex Community Discord Rules ![]() Latest Regular Threads: No Stupid Q&A: Tool Tuesday: Build Help: Share Your Build: Submit Troubleshooting Post Files not showing up correctly?
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